kinhdoanhspa.vn SupportAssist OS Recovery provides a recovery environment that consists of tools lớn diagnose and troubleshoot issues that may occur before your computer boots to lớn the operating system.

Summary: kinhdoanhspa.vn SupportAssist OS Recovery provides a recovery environment that consists of tools to diagnose & troubleshoot issues that may occur before your computer boots lớn the operating system.See less kinhdoanhspa.vn SupportAssist OS Recovery provides a recovery environment that consists of tools lớn diagnose and troubleshoot issues that may occur before your computer boots to the operatingSee more


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When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts SupportAssist OS Recovery. The recovery environment enables you lớn diagnose hardware issues, repair your computer, bachồng up your files, or restore your computer lớn its factory state.

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If you vì chưng not have sầu SupportAssist installed on your computer, refer to the kinhdoanhspa.vn SupportAssist OS Recovery User’s Guide for information on how khổng lồ install it.


CAUTION:

Manually formatting the hard drive sầu of your computer deletes the SupportAssist OS Recovery environment. Backup your data before you proceed with any of the steps below.
The available boot options are displayed. Select SupportAssist OS Recovery, & then press Enter. Important: SupporAssist OS Recovery must be enabled in the system BIOS for this option to lớn show up. Follow these steps lớn enable SupportAssist OS Recovery: Turn on or restart your computer When the kinhdoanhspa.vn biểu tượng logo is displayed, press F12 khổng lồ access the BIOS Setup. Go to Support Assist System Resolution or SupportAssist depending on your BIOS version Go to SupportAssist OS Recovery Cliông xã on the checkbox to enable SupportAssist OS Recovery or SupportAssist depending on your BIOS version Save và exit the BIOS, the system will restart, & now you can start the process from Step 1.

Which kinhdoanhspa.vn SupportAssist OS Recovery version you have?

kinhdoanhspa.vn SupportAssist OS Recovery is currently available in 2 versions depending on your system, version 4.4 and version 5.0. The easiest way to know which kinhdoanhspa.vn SupportAssist OS Recovery version you have sầu on your system is by their general look. Check the images below to identify your kinhdoanhspa.vn SupportAssist OS Recovery version.
Version 4.4 0 Version 5.0
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Figure 1 (English Only)
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Recovery Process

Cliông xã on your version of SupportAssist OS recovery for the detailed steps.

Baông xã
kinhdoanhspa.vn SupportAssist OS Recovery 5.0 will load & by default will recommend you the best option based on your computer"s status. Reset lớn Factory Settings: Installs the operating system & software that your computer had installed from the factory. This is a local image on cosumer platforms only (Vostro, Inspiron, Alienware, và XPS) and does not require a USB key, but the version of the operating system will be the one installed at the factory Remix and update: This is the cloud restore option. It downloads và installs the most recent operating system. (Internet connection required) 0
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Figure 2 (English Only)
Backup your files Yes, baông xã up my files: you"ll be able to lớn retrieve sầu your files after resetting your computer và setting up Windows No, vì chưng not baông xã up my files: the reset will permanently delete all system data and personal files on your hard drive sầu. You won"t be able khổng lồ retrieve sầu these later If you choose khổng lồ your files, go through the on-screen instructions and once finished continue khổng lồ the next step If you don"t need to baông chồng up your files, select No, vày not baông xã up my files and cliông chồng Next 0
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Figure 3 (English Only)
When choosing not to lớn bachồng up, you will receive sầu a warning message indicating that the rephối will permanently delete all system data. Click YES, CONTINUE 0
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Figure 4 (English Only)
Confirm your reset: Select a reason from the drop-down khổng lồ let us know why you"re resetting your system Cliông xã on the checkmark to acknowledge that you understvà that the remix will delete all of your computer"s data and files Cliông xã Next 0
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Figure 5 (English Only)
You will see a progress bar indicating the different stages & the remaining time 0
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Figure 6 (English Only)
A message will indicate that the rephối was a success and you will be redirected to the recovery process guide 0
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Figure 7 (English Only)
Once in the Recovery process guide screen, you can remove the USB key & cliông chồng Restart 0
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Figure 8 (English Only)
The computer will go through several processes, & you will get khổng lồ the Windows out-of-the-box cài đặt, follow the on-screen instructions to finish setting up the computer Once Windows boots for the first time, the SupportAssist Recovery Assistant will come up to lớn help you install the lachạy thử Windows và kinhdoanhspa.vn updates. Additionally, it will install additional factory-installed software and recover your baông chồng up if you created one using kinhdoanhspa.vn SupportAssist OS Recover baông chồng up option. 0
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Figure 9 (English Only)

Bachồng

Performing a Cloud Restore (Recommended)

To restore your computer using SupportAssist OS Recovery Cloud option, first you must create a kinhdoanhspa.vn OS Recovery Key. Follow the steps below khổng lồ create the USB Key: To perkhung a restore using the local image on your hard drive somply follow the steps above khổng lồ launch SupportAssist OS Recovery manually.
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Figure 10 (English Only)
Open kinhdoanhspa.vn OS recovery In the welcome page, click Get Started The following page reminds you khổng lồ have sầu a USB Flash drive sầu with at least 16Gb of available space, clichồng Next when you are ready 0
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Figure 11 (English Only)
STEP 1: Getting Started screen will come up with two options. Choosing This computer will persize the recovery from the local image in the computer"s drive if it is still available Choosing Another Computer will tải về the recovery image from the cloud Choose This computer và click Next 0
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Figure 12 (English Only)
The tool will scan the system for kinhdoanhspa.vn SupportAssist Recovery và the best local recovery image. If found, it will offer you this option by mặc định. 0
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Figure 13 (English Only)
If you get a message saying: "Your computer has the software khổng lồ get your system back up & running." You can cliông xã on Restart and Launch khổng lồ begin the recovery process from the local image Choosing Not Now will take you bachồng lớn the OS image selection screen 0
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Figure 14 (English Only)
Go khổng lồ Select from available OS images và cliông chồng on For another computer Enter your computer"s Service Tag or Express Service Code, then clichồng Next lớn continue 0
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Figure 15 (English Only)
Insert a USB Flash Drive with at least 16GB of available space Select the inserted drive sầu from the USB Drive dropdown thực đơn Clichồng the checkbox next to lớn I understand that the selected drive sầu will be reformatted & existing data will be deleted Cliông xã Next 0
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Figure 16 (English Only)
The recovery process will continue through several stages automatically 0
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Figure 17 (English Only)
You will see the instructions lớn continue with the recovery process. Cliông xã Cthảm bại lớn restart the computer & start pressing F12as the computer restarts. 0
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Figure 18 (English Only)
The boot menu will come up. Select the USB Flash Drive sầu from the các mục. Important: This image is for reference only as this screen may vary depending on your BIOS version và computer Mã Sản Phẩm Hit Enter & the recovery process will continue 0
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Figure 19 (English Only)
You will receive a notification reminding you that the recovery process can potentially delete your data. Rethành viên to backup your data before continuing with the recovery process. Cliông xã Got It! when ready.
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Figure 20 (English Only)
You will have sầu several options lớn attempt lớn repair your system. To proceed directly lớn recover your computer cliông chồng Restore System.
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Figure 21 (English Only)
If the local image of your system is still available you will be able lớn choose between performing a Local Restore using the image stored in your system"s drive sầu or use Cloud Restore khổng lồ perform the recovery downloading an image from the cloud Cloud Restore leverages the USB key created using the OS Recovery Tool shown in the previous steps. No real-time download of the OS from the cloud happens at this stage on clicking Cloud Restore.
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Figure 22 (English Only)
If a factory image is not detected, SupportAssist OS Recovery will take you directly khổng lồ the cloud restore. Click Restore Now lớn proceed
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Figure 23 (English Only)
You will get a reminder about data loss. Cliông chồng Next khổng lồ continue
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Figure 24 (English Only)
Before proceeding with the restore, you will have the option to lớn create a backup of your files. Clichồng Backup to perform the baông xã or Skip lớn continue.
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Figure 25 (English Only)
You will see a final warning about data loss, khổng lồ continue select a reason from the drop-down thực đơn và kiểm tra the checkbox lớn acknowledge that all data in the drive sầu will be lost Cliông xã Next to continue
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Figure 26 (English Only)
The restore process will continue, and you will have progress bars showing you the different stages of the process
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Figure 27 (English Only)
On the last screen, you will see the upcoming steps. Cliông xã Restart khổng lồ continue.
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Figure 28 (English Only)
Once your system restarts và boots inlớn Windows a small popup will come up with the process of all the applications SupportAssist OS Recovery is installing Your system will restart automatically once this is complete
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Figure 29 (English Only)
Once your system restarts the Windows Out Of Box Experience wizard will come up Simply follow teh On-Screen instructions lớn finish setting up your computer
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Figure 30 (English Only)